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Carmen, Senior Account Executive

Posted: August 16th, 2021 Posted In: Employee Spotlight

The Employee Spotlight is a monthly feature that highlights the great talent we have here at Angus Systems. This month we get to know Carmen, a member of our Sales team with a passion for nature.

What is your background?

I grew up in Edmonton, Alberta and moved to Toronto in 2003 seeking new opportunities. I found myself working in sales and support for various large companies. I started with Angus Systems in 2006 as a support representative and have worked my way through the company since that time.

What do you do currently and what are your main responsibilities?

I am currently a Senior Account Executive. My responsibilities include building and nurturing key relationships with our customers, understanding their business needs and driving an exceptional customer experience to retain and grow business in collaboration with cross functional teams.

How has your skillset expanded since you started working here at Angus?

Working at Angus Systems has taught me how to approach everything with empathy and compassion. I have a better ability to actively listen and provide simple solutions to complex problems. My ability to organize and manage multiple moving parts has also improved.

What do you like most about working at Angus Systems?

The culture here is phenomenal. Everyone here is easy going, collaborative and approachable.

Is there some contribution that you’re proud of?

I am proud to have brought a deep technical understanding of the BlackBerry ecosystem to the organization when it was an integral part of our beginning and growth into the billions of square feet. I am proud to support colleagues by generously sharing knowledge and welcoming new members to our team with open arms.

Is there something that people would be surprised to know about you?

I’m distantly related to former NHL hockey players Brett and Bobby Hall. I also once took a support call assisting Hilary Duff with her phone.

If you weren’t working at Angus System, what would you be doing?

I’ve always enjoyed working with my hands, I think if I were to start over it would be in a skilled trade such a Pipe fitter or an Electrician.

What are some of your personal hobbies and interests?

Learning new subjects has always been a passion of mine, continuing education is very important to me. When I take up a new hobby I really like to soak in every aspect of it. Motorcycles seem to have really piqued my interest lately. I also have a love for the great outdoors, it’s such a majestic place. There’s nothing better than waking up beside a lake, cooking your food by campfire and escaping technology.

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