Introduced in Angus AnyWhere 4.35.5, Geo Dispatch helps you make smart work order assignment and dispatch decisions based on an engineer’s location.
With a live map view of the area around the work order’s associated building, dispatchers can now identify which engineer is closest to the building where work needs to be completed.
Information for each engineer in the field such as current availability, shift hours, existing workload, estimated time of arrival, and dispatch notes related to an engineer is also displayed. With this kind of information at your fingertips, it’s easy to make more informed and efficient dispatch decisions.
Participating engineers can enable Geo Dispatch on the Angus AnyWhere Mobile for iOS or Android app and configure their current availability, shift hours, and more.
Getting Started with Geo Dispatch
If you are interested in using Geo Dispatch in one or more of your properties, please contact your Angus Systems Account Manager.
For more information on using Geo Dispatch, our Online Help, downloadable PDF guides include in depth information on configuration and usage. And, don’t forget to check out our Geo Dispatch Video posted on the Angus AnyWhere Welcome Page. This video is designed to get you started and walks through:
• What is Geo Dispatch
• Geo Dispatch features and configuration
Should you have any questions, please contact our Support team at 1.888.274.1696 or, by email.