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January 2019 Product Training

Posted: January 07th, 2019 Posted In: Training News

The New Year is a great time to expand on your Angus AnyWhere knowledge. Consider taking some of our Product Training sessions this January.

Live web based, instructor led training classes are available to all of our clients and the curriculum covers all major aspects of the Angus AnyWhere platform. Access to Standard Training is unlimited and included with your monthly service fees.

Please note class sizes are limited in order to ensure a high quality training experience. Participants have the opportunity to interact with the trainer and ask questions using a chat function.

To sign up for these January training sessions, please access the Live Webinars page found in the Training section in Angus AnyWhere or email our Training Team.

General and Tenant Service Request Setup

This module covers how to log into Angus AnyWhere, navigate the Tenant Service Request (TR) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, Vendors, Coverage Hours, and Work Order Dispatch Options. This session also includes adding Tenants, Contacts, Work Order Routing, Service Schedules, Escalations, and Property Events. (Approximately 80 minutes)

Tuesday, January 8, 2019. 2:00 pm – 3:30 pm EST
Tuesday, January 15, 2019. 11:00 am – 12:30 pm EST
Tuesday, January 22, 2019. 2:00 pm – 3:30 pm EST
Tuesday, January 29, 2019. 11:00 am – 12:30 pm EST

General and Preventive Maintenance Setup

This training session covers how to log into Angus AnyWhere, navigate the Preventive Maintenance (PM) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, and Vendors. This session also includes adding Preventive Maintenance Equipment, Tasks, and Schedules. (Approximately 80 minutes)

Tuesday, January 8, 2019. 11:00 am – 12:30 pm EST
Tuesday, January 15, 2019. 2:00 pm – 3:30 pm EST
Tuesday, January 22, 2019. 11:00 am – 12:30 pm EST
Tuesday, January 29, 2019. 2:00 pm – 3:30 pm EST

Certificates of Insurance Setup and Usage

This session covers adding Tenant and Vendor Certificates of Insurance (COI) and required navigation. (Approximately 60 minutes)

Wednesday, January 2, 2019. 2:00 pm – 3:00 pm EST
Wednesday, January 16, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 30, 2019. 2:00 pm – 3:00 pm EST

Tenant Service Request Usage

This session guides participants through the process of using the Tenant Service Request module. Participants will see the request submission process from the Tenant’s perspective. They will also be shown how to create, assign, and dispatch, and close out work orders. Finally a demonstration of how to run various reports is shown. Includes Mobile training. (Approximately 70 minutes)

Wednesday, January 2, 2019. 11:00 am – 12:00 pm EST
Thursday, January 3, 2019. 2:00 pm – 3:00 pm EST
Wednesday, January 9, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 10, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 16, 2019. 11:00 am – 12:00 pm EST
Thursday, January 17, 2019. 2:00 pm – 3:00 pm EST
Wednesday, January 23, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 24, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 30, 2019. 11:00 am – 12:00 pm EST
Thursday, January 31, 2019. 2:00 pm – 3:00 pm EST

Preventive Maintenance Usage

This session covers the Preventive Maintenance home page interface, assigning & completing work orders. Includes Angus AnyWhere Mobile training. (Approximately 70 minutes)

Wednesday, January 2, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 3, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 9, 2019. 11:00 am – 12:00 pm EST
Thursday, January 10, 2019. 2:00 pm – 3:00 pm EST
Wednesday, January 16, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 17, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 23, 2019. 11:00 am – 12:00 pm EST
Thursday, January 24, 2019. 2:00 pm – 3:00 pm EST
Wednesday, January 30, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 31, 2019. 11:00 am – 12:00 pm EST

Visitor Security

Learn how to enter expected visits, create a visitor log, and print visitor badges. (Approximately 40 minutes)

Thursday, January 3, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 16, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 31, 2019. 11:00 am – 12:00 pm EST

Angus AnyWhere Inspections

This training session covers how to log into Angus AnyWhere, navigate the Inspections interface and change user preferences including granting permissions. Participants are also instructed on how to configure Inspections templates and schedules, as well as conduct, track, rate, report on and take action on inspection deficiencies. (Approximately 50 minutes)

Thursday, January 3, 2019. 2:00 pm – 3:00 pm EST
Wednesday, January 9, 2019. 11:00 am – 12:00 pm EST
Thursday, January 17, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 23, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 31, 2019. 2:00 pm – 3:00 pm EST

Angus AnyWhere Mobile

This training session covers how to create, receive, and complete a work order through Mobile for iOS, Mobile for Android™, Mobile Lite, Mobile for BlackBerry® Classic, Mobile for BlackBerry® 10 and via Email. (Approximately 40 minutes)

Wednesday, January 2, 2019. 11:00 am – 12:00 pm EST
Thursday, January 10, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 17, 2019. 2:00 pm – 3:00 pm EST
Thursday, January 24, 2019. 11:00 am – 12:00 pm EST
Wednesday, January 30, 2019. 11:00 am – 12:00 pm EST

Tenant Service Request Extended

This session covers the optional features included with the Tenant Service Request module. These additional features are Resource Reservations, Estimates, Tenant Authorizations and Service Rating. Prerequisite: Tenant Service Request Usage
(Approximately 90 minutes)

Wednesday, January 9, 2019. 2:00 pm – 3:30 pm EST
Wednesday, January 23, 2019. 11:00 am – 12:30 pm EST

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Toll Free: 1.877.442.6487
Toll Free Support: 1.888.274.1696
Fax: 416.385.8551

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Toll Free Support: 1.888.274.1696
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