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October 2018 Product Training

Posted: September 18th, 2018 Posted In: Training News

Registration is now open for October’s Angus AnyWhere Trainings. We encourage you to sign up before spots fill up. Our live web based, instructor led training classes are available to all our clients and the curriculum covers all major aspects of the Angus AnyWhere platform. Access to Standard Training is unlimited and included with your monthly service fees.

Please note class sizes are limited in order to ensure a high quality training experience. Participants have the opportunity to interact with the trainer and ask questions via a chat function.

To sign up for a session(s) visit the Training section in Angus AnyWhere or drop us an email.

General and Tenant Service Request Setup

This module covers how to log into Angus AnyWhere, navigate the Tenant Service Request (TR) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, Vendors, Coverage Hours, and Work Order Dispatch Options. This session also includes adding Tenants, Contacts, Work Order Routing, Service Schedules, Escalations, and Property Events. (Approximately 80 minutes)

Tuesday, October 2, 2018. 2:00 pm – 3:30 pm EDT
Tuesday, October 9, 2018. 11:00 am – 12:30 pm EDT
Tuesday, October 16, 2018. 2:00 pm – 3:30 pm EDT
Tuesday, October 23, 2018. 11:00 am – 12:30 pm EDT
Tuesday, October 30, 2018. 2:00 pm – 3:30 pm EDT

General and Preventive Maintenance Setup

This training session covers how to log into Angus AnyWhere, navigate the Preventive Maintenance (PM) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, and Vendors. This session also includes adding Preventive Maintenance Equipment, Tasks, and Schedules. (Approximately 80 minutes)

Tuesday, October 2, 2018. 11:00 am – 12:30 pm EDT
Tuesday, October 9, 2018. 2:00 pm – 3:30 pm EDT
Tuesday, October 16, 2018. 11:00 am – 12:30 pm EDT
Tuesday, October 23, 2018. 2:00 pm – 3:30 pm EDT
Tuesday, October 30, 2018. 11:00 am – 12:30 pm EDT

Certificates of Insurance Setup and Usage

This session covers adding Tenant and Vendor Certificates of Insurance (COI) and required navigation. (Approximately 60 minutes)

Wednesday, October 10, 2018. 2:00 pm – 3:00 pm EDT
Wednesday, October 24, 2018. 11:00 am – 12:00 pm EDT

Tenant Service Request Usage

This session guides participants through the process of using the Tenant Service Request module. Participants will see the request submission process from the Tenant’s perspective. They will also be shown how to create, assign, and dispatch, and close out work orders. Finally a demonstration of how to run various reports is shown. Includes Mobile training. (Approximately 70 minutes)

Wednesday, October 3, 2018. 2:00 pm – 3:00 pm EDT
Thursday, October 4, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 10, 2018. 11:00 am – 12:00 pm EDT
Thursday, October 11, 2018. 2:00 pm – 3:00 pm EDT
Wednesday, October 17, 2018. 2:00 pm – 3:00 pm EDT
Thursday, October 18, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 24, 2018. 11:00 am – 12:00 pm EDT
Thursday, October 25, 2018. 2:00 pm – 3:00 pm EDT
Wednesday, October 31, 2018. 2:00 pm – 3:00 pm EDT

Preventive Maintenance Usage

This session covers the Preventive Maintenance home page interface, assigning & completing work orders. Includes Angus AnyWhere Mobile training. (Approximately 70 minutes)

Wednesday, October 3, 2018. 11:00 am – 12:00 pm EDT
Thursday, October 4, 2018. 2:00 pm – 3:00 pm EDT
Wednesday, October 10, 2018. 2:00 pm – 3:00 pm EDT
Thursday, October 11, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 17, 2018. 11:00 am – 12:00 pm EDT
Thursday, October 18, 2018. 2:00 pm – 3:00 pm EDT
Wednesday, October 24, 2018. 2:00 pm – 3:00 pm EDT
Thursday, October 25, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 31, 2018. 11:00 am – 12:00 pm EDT

Visitor Security

Learn how to enter expected visits, create a visitor log, and print visitor badges. (Approximately 40 minutes)

Thursday, October 11, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 24, 2018. 2:00 pm – 3:00 pm EDT

Angus AnyWhere Inspections

This training session covers how to log into Angus AnyWhere, navigate the Inspections interface and change user preferences including granting permissions. Participants are also instructed on how to configure Inspections templates and schedules, as well as conduct, track, rate, report on and take action on inspection deficiencies. (Approximately 50 minutes)

Wednesday, October 3, 2018. 2:00 pm – 3:00 pm EDT
Thursday, October 11, 2018. 2:00 pm – 3:00 pm EDT
Wednesday, October 17, 2018. 11:00 am – 12:00 pm EDT
Thursday, October 25, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 31, 2018. 2:00 pm – 3:00 pm EDT

Angus AnyWhere Mobile

This training session covers how to create, receive, and complete a work order through Mobile for iOS, Mobile for Android™, Mobile Lite, Mobile for BlackBerry® Classic, Mobile for BlackBerry® 10 and via Email. (Approximately 40 minutes)

Thursday, October 4, 2018. 11:00 am – 12:00 pm EDT
Wednesday, October 10, 2018. 11:00 am – 12:00 pm EDT
Thursday, October 18, 2018. 2:00 pm – 3:00 pm EDT
Thursday, October 25, 2018. 2:00 pm – 3:00 pm EDT

Tenant Service Request Extended

This session covers the optional features included with the Tenant Service Request module. These additional features are Resource Reservations, Estimates, Tenant Authorizations and Service Rating. Prerequisite: Tenant Service Request Usage
(Approximately 90 minutes)

Wednesday, October 3, 2018. 11:00 am – 12:30 pm EDT
Wednesday, October 17, 2018. 2:00 pm – 3:30 pm EDT
Wednesday, October 31, 2018. 11:00 am – 12:30 pm EDT

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Phone: 416.385.8550
Toll Free: 1.877.442.6487
Toll Free Support: 1.888.274.1696
Fax: 416.385.8551

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Toll Free Support: 1.888.274.1696
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