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Sandra, Implementation Manager

Posted: May 31st, 2017 Posted In: Employee Spotlight

In today’s Employee Spotlight we are featuring Sandra, an Implementation Manager, who has been a part of the team for nearly 10 years!

What is your education and background?

I have a degree from the University of Manitoba in economics and Spanish. I went on to study accounting and worked for another company doing accounting for a few years before working at Angus Systems. Now I’m actually back in school studying project management, and I’m finding it very interesting. It’s harder being back in school again, but I’m enjoying it!

What is your role at Angus Systems and what are your main responsibilities?

As an Implementation Manager, I get people up and running. So as soon as the modules have been sold, I work with the Implementation team to arrange for training, data conversions if necessary, and anything else it takes for the client to begin using Angus. Also, I provide support if they have questions. I’m the next point of contact for the client once they have purchased Angus.

How have your responsibilities expanded since you started working with the company?

I’ve been working with Angus for nearly 10 years, and I am considered one of the more senior Implementation Managers. I can’t believe how the time has flown! In my position, I have more involved types of accounts. I am the Implementation Manager for a quarter of the entire company’s portfolio, in terms of square footage. I have one of the largest portfolios because I manage CBREs properties. In terms of expanded responsibilities, I’ve gone from being a junior Implementation Manager with a smaller portfolio to now having such a large portfolio. I worked with the property websites and tenant handbooks for a while and now that responsibility has been transitioned to other employees. I’m studying project management now so I can be well equipped to take on a project management role along with the implementation role to help handle our larger projects. As we grow, processes are becoming more complex, and our clients are expecting a lot more project management – taking responsibility for each piece and being able to report on what’s happening. We’re making sure we can meet our challenges efficiently!

What do you like most about working at Angus Systems?

What I enjoy most about Angus Systems is the respect we have for people. We’re treated as family here. I have had a few tragedies in the last few years in my personal life, and the support that I received from Angus has been unbelievable. Angus has been very understanding, accommodating, flexible, and compassionate. The compassion at Angus Systems is something I greatly appreciate.

What are some of the things you’ve learned while working here?

Along the lines of being compassionate, what I’ve learned while working here at Angus is how to like people in spite of our differences in working style and personality.

Angus is an incredible place to work, and I feel very privileged to work here. I feel loyal to Angus. I completely like what we do, and I enjoy the people I work with. The company has been extremely good to me. I don’t see any another company in my future, and it’s not for a lack of ambition. I enjoy this, and this company is where I want to stay.

Is there some contribution that you’re proud of?

The Inside Angus Intranet came about because one morning I was in the lunchroom speaking with a colleague, Tom, and he said there was a document that we should be sharing with everyone and we should have a way to be able to share this information company wide. As he walked out the lunchroom door, I thought “he’s completely right, why don’t we have something that’s internal to us?” Then I spoke to Jim, and he thought about it. Then he called upon Jai and I and asked us if we would be willing to undertake the Intranet. Jim came up with the name “Inside Angus”. It has become my baby, and it’s something that I am very proud of!

Is there something that people would be surprised to know about you?

I think people would be surprised to know that I’m a writer and a poet. I’ve been writing poetry since I was about 11 years old. I haven’t published anything yet. I do a lot of editing for friends to keep me in the habit of writing. I hope to get my works published one day.

If you weren’t working at Angus, what would you be doing?

Writing. I would be somewhere quiet, in the woods writing.

What are some of your personal hobbies and interests?

Aside from writing, I read a lot. I have recently discovered audio books, which I indulge in on long car drives. I love to garden, and I’m really looking forward to this spring. Genealogy is another interest I have that I have been working on since 1985, and I’ve been able to trace my family back quite a few generations.

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