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May Product Training

Posted: April 23rd, 2016 Posted In: Training News

If you’re looking for Angus AnyWhere refresher training or looking to develop deeper and more extensive skills, look no further. The May Angus AnyWhere Product Training schedule has been released and we encourage you to sign up today as spaces are limited!

The live web based, instructor led classes are available to all clients and cover all major aspects of Angus AnyWhere. Access to Standard Training is unlimited and included with your monthly service fees. Class sizes are limited in order to ensure a high quality training experience. Participants have the opportunity to interact with the trainer and ask questions via a chat function.

To sign up please visit the Welcome Page in Angus AnyWhere or email our Training Team.

General and Tenant Service Request Setup

This module covers how to log into Angus AnyWhere, navigate the Tenant Service Request (TR) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, Vendors, Coverage Hours, and Work Order Dispatch Options. This session also includes adding Tenants, Contacts, Work Order Routing, Service Schedules, Escalations, and Property Events. (Approximately 80 minutes)

Tuesday, May 17, 2016. 2:00 pm – 3:30 pm EDT
Tuesday, May 24, 2016. 11:00 am – 12:30 pm EDT
Tuesday, May 31, 2016. 2:00 pm – 3:30 pm EDT

General and Preventive Maintenance Setup

This training session covers how to log into Angus AnyWhere, navigate the Preventive Maintenance (PM) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, and Vendors. This session also includes adding Preventive Maintenance Equipment, Tasks, and Schedules. (Approximately 80 minutes)

Tuesday, May 17, 2016. 11:00 am – 12:30 pm EDT
Tuesday, May 24, 2016 2:00 pm – 3:30 pm EDT
Tuesday, May 31, 2016. 11:00 am – 12:30 pm EDT

Tenant Service Request Usage

This session guides participants through the process of using the Tenant Service Request module. Participants will see the request submission process from the Tenant’s perspective. They will also be shown how to create, assign, and dispatch, and close out work orders. Finally a demonstration of how to run various reports is shown. Includes Mobile training. (Approximately 70 minutes).

Wednesday, May 18, 2016. 2:00 pm – 3:00 pm EDT
Thursday, May 19, 2016. 11:00 am – 12:00pm EDT
Wednesday, May 25, 2016. 11:00 am – 12:00 pm EDT
Thursday, May 26, 2016. 2:00 pm – 3:00 pm EDT

Preventive Maintenance Usage

This session covers the Preventive Maintenance home page interface, assigning & completing work orders. Includes Angus AnyWhere Mobile training. (Approximately 70 min)

Wednesday, May 18, 2016. 11:00 am – 12:00 pm EDT
Thursday, May 19, 2016. 2:00 pm – 3:00 pm EDT
Wednesday, May 25, 2016. 2:00 pm – 3:00 pm EDT
Thursday, May 26, 2016. 11:00 am – 12:00 pm EDT

Tenant Service Request Extended

This session covers the optional features included with the Tenant Service Request module. These additional features are Estimates and Tenant Authorizations. Prerequisite: Tenant Service Request Usage
(Approximately 50 minutes)

Wednesday, May 18, 2016. 11:00 am – 12:00 pm EDT

Angus AnyWhere Mobile

This training session covers how to create, receive, and complete a work order through Mobile for iOS, Mobile for Android™, Mobile Lite, Mobile for BlackBerry® Classic, Mobile for BlackBerry® 10 and via Email. (Approximately 40 minutes)

Thursday, May 19, 2016. 11:00 am – 12:00 pm EDT
Wednesday, May 25, 2016. 11:00 am – 12:00 pm EDT

Tenant and Vendor Certificate of Insurance

This session covers adding Tenant and Vendor Certificates of Insurance (COI) and required navigation. (Approximately 60 minutes)

Wednesday, May 25, 2016. 2:00 pm – 3:00 pm EDT

Visitor Security

Learn how to enter expected visits, create a visitor log, and print visitor badges. (Approximately 40 min).

Thursday, May 25, 2016. 11:00 am – 12:00 pm EDT

Angus AnyWhere Inspections

This training session covers how to log into Angus AnyWhere, navigate the Inspections interface and change user preferences including granting permissions. Participants are also instructed on how to configure Inspections templates and schedules, as well as conduct, track, rate, report on and take action on inspection deficiencies. (Approximately 50 minutes)

Wednesday, May 18, 2016. 2:00 pm – 3:00 pm EDT
Thursday, May 26, 2016. 2:00 pm – 3:00 pm EDT

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