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July Product Training

Posted: June 24th, 2015 Posted In: Training News

Registration for July’s product training sessions is now open. Sign up today before spaces are full!

Live web based, instructor led training classes are available to all our clients and the curriculum covers all major aspects of the Angus AnyWhere platform. Our training is included with your monthly services fees and is ideal for those in need of Angus AnyWhere refresher training or looking to develop deeper and more extensive skills.

Please note class sizes are limited in order to ensure a high quality training experience. Participants have the opportunity to interact with the trainer and ask questions via a chat function.Access to Standard Training is unlimited.

To sign up visit the Welcome Page in Angus AnyWhere or drop us an email.

General and Tenant Service Request Setup

This module covers how to log into Angus AnyWhere, navigate the Tenant Service Request (TR) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, Vendors, Coverage Hours, and Work Order Dispatch Options. This session also includes adding Tenants, Contacts, Work Order Routing, Service Schedules, Escalations, and Property Events. (Approximately 80 minutes)

Tuesday, July 7, 2015. 11:00 am – 12:30 pm EDT
Tuesday, July 14, 2015. 2:00 pm – 3:30 pm EDT
Tuesday, July 21, 2015. 11:00 am – 12:30 pm EDT
Tuesday, July 28, 2015. 2:00 pm – 3:30 pm EDT

General and Preventive Maintenance Setup

This training session covers how to log into Angus AnyWhere, navigate the Preventive Maintenance (PM) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, and Vendors. This session also includes adding Preventive Maintenance Equipment, Tasks, and Schedules. (Approximately 80 minutes)

Tuesday, July 14, 2015. 11:00 am – 12:30 pm EDT
Tuesday, July 21, 2015. 2:00 pm – 3:30 pm EDT
Tuesday, July 28, 2015. 11:00 am – 12:30 pm EDT

Tenant Service Request Usage

This session guides participants through the process of using the Tenant Service Request module. Participants will see the request submission process from the Tenant’s perspective. They will also be shown how to create, assign, and dispatch, and close out work orders. Finally a demonstration of how to run various reports is shown. Includes Mobile training. (Approximately 70 minutes).

Wednesday, July 8, 2015. 11:00 am – 12:00 pm EDT
Wednesday, July 15, 2015. 2:00 pm – 3:00 pm EDT
Thursday, July 16, 2015. 11:00 am – 12:00 pm EDT
Wednesday, July 22, 2015. 11:00 am – 12:00 pm EDT
Thursday, July 23, 2015. 2:00 pm – 3:00 pm EDT

Tenant Service Request Extended

This session covers the optional features included with the Tenant Service Request module. These additional features are Estimates and Tenant Authorizations. Prerequisite: Tenant Service Request Usage (Approximately 50 minutes)

Wednesday, July 15, 2015. 11:30 am – 12:30 pm EDT
Wednesday, July 29, 2015. 2:00 pm – 3:00 pm EDT

Preventive Maintenance Usage

This session covers the Preventive Maintenance home page interface, assigning & completing work orders. Includes Angus AnyWhere Mobile training. (Approximately 70 min)

Thursday, July 2, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, July 8, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, July 15, 2015. 11:00 am – 12:00 pm EDT
Wednesday, July 22, 2015. 2:00 pm – 3:00 pm EDT
Thursday, July 23, 2015. 11:00 am – 12:00 pm EDT

Angus AnyWhere Mobile

This training session covers how to create, receive, and complete a work order through Angus AnyWhere Mobile for iOS, Android™, Mobile Lite, Mobile Touch, Mobile for BlackBerry® Classic, Mobile for BlackBerry® 10 and via Email. (Approximately 40 minutes)

Thursday, July 2, 2015. 2:00 pm – 3:00 pm EDT
Thursday, July 9, 2015. 2:00pm – 3:00 pm EDT
Thursday, July 16, 2015. 11:00 am – 12:00 pm EDT
Wednesday, July 22, 2015. 11:00 am – 12:00 pm EDT

Tenant and Vendor Certificate of Insurance

This session covers adding Tenant and Vendor Certificates of Insurance (COI) and required navigation. (Approximately 60 minutes)

Wednesday, July 8, 2015. 11:00 am – 12:00 pm EDT
Wednesday, July 22, 2015. 2:00 pm – 3:00 pm EDT

Visitor Security

Learn how to enter expected visits, create a visitor log, and print visitor badges. (Approximately 40 min)

Wednesday, July 8, 2015. 2:00 pm – 3:00 pm EDT
Thursday, July 23, 2015. 11:00 am – 12:00 pm EDT

Angus AnyWhere Inspections

This training session covers how to log into Angus AnyWhere, navigate the Inspections interface and change user preferences including granting permissions. Participants are also instructed on how to configure Inspections templates and schedules, as well as conduct, track, rate, report on and take action on inspection deficiencies. (Approximately 50 minutes)

Thursday, July 9, 2015. 11:00 am – 12:00 pm EDT
Wednesday, July 29, 2015. 11:00 am – 12:00 pm EDT

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