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May Product Training

Posted: April 24th, 2015 Posted In: Training News

If you or your staff are in need of Angus AnyWhere refresher training, or looking to develop deeper and more extensive skills we encourage you to sign up for our May training sessions. The live web based, instructor led training classes are available to all our clients and the curriculum covers all major aspects of the Angus AnyWhere platform. Access to Standard Training is unlimited and included with your monthly service fees.

Please note class sizes are limited in order to ensure a high quality training experience. Participants have the opportunity to interact with the trainer and ask questions via a chat function.

To sign up visit the Welcome Page in Angus AnyWhere or contact our Training Team.

General and Tenant Service Request Setup

This module covers how to log into Angus AnyWhere, navigate the Tenant Service Request (TR) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, Vendors, Coverage Hours, and Work Order Dispatch Options. This session also includes adding Tenants, Contacts, Work Order Routing, Service Schedules, Escalations, and Property Events. (Approximately 80 minutes)

Tuesday, May 12, 2015. 11:00 am – 12:00 pm EDT
Tuesday, May 19, 2015. 2:00 pm – 3:30 pm EDT
Tuesday, May 26, 2015. 11:00 am – 12:30 pm EDT

General and Preventive Maintenance Setup

This training session covers how to log into Angus AnyWhere, navigate the Preventive Maintenance (PM) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, and Vendors. This session also includes adding Preventive Maintenance Equipment, Tasks, and Schedules. (Approximately 80 minutes)

Tuesday, May 12, 2015. 2:00 pm – 3:30 pm EDT
Tuesday, May 19, 2015. 11:00 am – 12:30 pm EDT
Tuesday, May 26, 2015. 2:00 pm – 3:30 pm EDT

Tenant Service Request Usage

This session guides participants through the process of using the Tenant Service Request module. Participants will see the request submission process from the Tenant’s perspective. They will also be shown how to create, assign, and dispatch, and close out work orders. Finally a demonstration of how to run various reports is shown. Includes Mobile training. (Approximately 70 minutes).

Thursday, May 7, 2015. 11:00 am – 12:00 pm EDT
Wednesday, May 13, 2015. 11:00 am – 12:00 pm EDT
Thursday, May 14, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, May 20, 2015. 2:00 pm – 3:00 pm EDT
Thursday, May 21, 2015. 11:00 am – 12:00 pm EDT
Wednesday, May 27, 2015. 11:00 am – 12:00 pm EDT

Tenant Service Request Extended

This session covers the optional features included with the Tenant Service Request module. These additional features are Estimates and Tenant Authorizations. Prerequisite: Tenant Service Request Usage (Approximately 50 minutes)

Wednesday, May 6, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, May 20, 2015. 11:00 am – 12:00 pm EDT

Preventive Maintenance Usage

This session covers the Preventive Maintenance home page interface, assigning & completing work orders. Includes Angus AnyWhere Mobile training. (Approximately 70 min)

Wednesday, May 6, 2015. 11:00 am – 12:00 pm EDT
Thursday, May 7, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, May 13, 2015. 2:00 pm – 3:00 pm EDT
Thursday, May 14, 2015. 11:00 am – 12:00 pm EDT
Wednesday, May 20, 2015. 11:00 am – 12:00 pm EDT
Thursday, May 21, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, May 27, 2015. 2:00 pm – 3:00 pm EDT

Angus AnyWhere Mobile

This training session covers how to create, receive, and complete a work order through Mobile for iOS, Mobile for Android™, Mobile Lite, Mobile Touch, Mobile for BlackBerry® Classic, Mobile for BlackBerry® 10 and via Email. (Approximately 40 minutes)

Thursday, May 7, 2015. 2:00 pm – 3:00 pm EDT
Thursday, May 21, 2015. 11:00 am – 12:00 pm EDT
Wednesday, May 27, 2015. 11:00 am – 12:00 pm EDT

Tenant and Vendor Certificate of Insurance

This session covers adding Tenant and Vendor Certificates of Insurance (COI) and required navigation. (Approximately 60 minutes)

Wednesday, May 13, 2015. 11:00 am – 12:00 pm EDT
Wednesday, May 27, 2015. 2:00 pm – 3:00 pm EDT

Visitor Security

Learn how to enter expected visits, create a visitor log, and print visitor badges. (Approximately 40 min).

Wednesday, May 13, 2015. 2:00 pm – 3:00 pm EDT
Thursday, May 28, 2015. 11:00 am – 12:00 pm EDT

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