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February Product Training

Posted: January 28th, 2015 Posted In: Training News

Registration for February’s Product Training sessions is now open. The live web based, instructor led training classes are available to all our clients and the curriculum covers all major aspects of the Angus AnyWhere platform. So if you or your staff are in need of Angus AnyWhere refresher training or looking to develop deeper and more extensive skills, sign up today.

Please note class sizes are limited in order to ensure a high quality training experience. Participants have the opportunity to interact with the trainer and ask questions via a chat function. Access to Standard Training is unlimited and included with your monthly service fees.

To sign up for February sessions visit the Welcome Page in Angus AnyWhere or email our Training Team.

General and Tenant Service Request Setup

This module covers how to log into Angus AnyWhere, navigate the Tenant Service Request (TR) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, Vendors, Coverage Hours, and Work Order Dispatch Options. This session also includes adding Tenants, Contacts, Work Order Routing, Service Schedules, Escalations, and Property Events. (Approximately 80 minutes)

Tuesday, February 3, 2015. 11:00 am – 12:00 pm EDT
Tuesday, February 10, 2015. 2:00 pm – 3:30 pm EDT
Tuesday, February 17, 2015. 11:00 am – 12:30 pm EDT
Tuesday, February 24, 2015. 2:00 pm – 3:30 pm EDT

General and Preventive Maintenance Setup

This training session covers how to log into Angus AnyWhere, navigate the Preventive Maintenance (PM) interface, and change user preferences. Participants are also instructed on how to setup a property’s Floors, Locations/Suites, Employees, and Vendors. This session also includes adding Preventive Maintenance Equipment, Tasks, and Schedules. (Approximately 80 minutes)

Tuesday, February 3, 2015. 2:00 p, – 3:30 pm EDT
Tuesday, February 10, 2015. 11:00 am – 12:30 pm EDT
Tuesday, February 17, 2015. 2:00 pm – 3:30 pm EDT
Tuesday, February 24, 2015. 11:00 am – 12:30 pm EDT

Tenant Service Request Usage

This session guides participants through the process of using the Tenant Service Request module. Participants will see the request submission process from the Tenant’s perspective. They will also be shown how to create, assign, and dispatch, and close out work orders. Finally a demonstration of how to run various reports is shown. Includes Mobile training. (Approximately 70 minutes).

Wednesday, February 4, 2015. 11:00 am – 12:00 pm EDT
Thursday, February 12, 2015. 11:00 am – 12:00 pm EDT
Wednesday, February 18, 2015. 11:00 am – 12:00 pm EDT
Thursday, February 19, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, February 25, 2015. 2:00 pm – 3:00 pm EDT
Thursday, February 26, 2015. 11:00 am – 12:00 pm EDT

Tenant Service Request Extended

This session covers the optional features included with the Tenant Service Request module. These additional features are Estimates and Tenant Authorizations. Prerequisite: Tenant Service Request Usage (Approximately 50 minutes)

Wednesday, February 11, 2015. 2:00 am – 3:00 pm EDT
Thursday, February 12, 2015. 11:00 am – 12:00 pm EDT

Preventive Maintenance Usage

This session covers the Preventive Maintenance home page interface, assigning & completing work orders. Includes Angus AnyWhere Mobile training. (Approximately 70 min)

Wednesday, February 4, 2015. 2:00 pm – 3:00 pm EDT
Thursday, February 5, 2015. 11:00 am – 12:00 pm EDT
Wednesday, February 11, 2015. 11:00 am – 12:00 pm EDT
Wednesday, February 25, 2015. 11:00 am – 12:00 pm EDT
Wednesday, February 18, 2015. 2:00 pm – 3:00 pm EDT

Angus AnyWhere Mobile

This training session covers how to create, receive, and complete a work order through Mobile for iOS, Mobile for Android™, Mobile Lite, Mobile Touch, Mobile for BlackBerry® Classic, Mobile for BlackBerry® 10 and via Email. (Approximately 40 minutes)

Wednesday, February 4, 2015. 11:00 am – 12:00 pm EDT
Thursday, February 26, 2015. 11:00 am – 12:00 pm EDT

Tenant and Vendor Certificate of Insurance

This session covers adding Tenant and Vendor Certificates of Insurance (COI) and required navigation. (Approximately 60 minutes)

Wednesday, February 4, 2015. 2:00 pm – 3:00 pm EDT
Wednesday, February 18, 2015. 11:00 am – 12:00 pm EDT

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