The ongoing maintenance of office facilities – from large-scale commercial office towers in core downtown districts, to suburban office parks – is an intricate managerial and administrative process.

From long-range planning of asset maintenance programs to providing high-quality and responsive tenant service, commercial property managers are confronted daily with the challenges posed in coordinating numerous activities. Historically, the property management process is mired in mounds of paperwork and associated time-consuming administrative operations. This all began to change, however, with the advent of Computerized Maintenance Management Systems (CMMS) in the 1980s. Read the full article.